How we handle your data
Privacy Policy
Last updated: May 2026
Information We Collect
When you submit our contact form we collect the information you provide — typically your name, email address, mobile number, and a description of your matter. If you check the SMS-consent box, we also record the date and time of that consent. We use this information solely to respond to your inquiry and, if you become a client, to provide legal services.
We also automatically capture limited technical metadata about your submission for fraud and spam prevention: your IP address and the rough geographic location it indicates, the network or carrier assigned to that address, your browser and operating-system version, and similar request metadata. This information is included in the internal notification email the Firm receives and is retained only as long as needed to evaluate the inquiry. We do not sell or otherwise disclose this metadata to third parties for marketing.
The site also offers an on-page chat assistant. The assistant is automated software, not a lawyer; it provides general information and cannot give legal advice. Conversations are not persistently stored on the Firm's servers. If you choose to send a chat transcript to the Firm, the transcript and the contact details you provide on the transcript form are emailed to the Firm and treated the same way as a contact-form submission. Please do not share confidential or time-sensitive information through the chat.
How We Use It
- To respond to your inquiry and discuss potential representation
- To provide legal services if we form an attorney-client relationship
- To send text messages to your mobile number, but only if you have given express written consent on the contact form
- To comply with our legal and ethical obligations as a California law firm
How We Share It
We do not sell your information. We share it only with the service providers we use to operate the Firm (such as our email and, where applicable, SMS provider) to the extent necessary to deliver our services, and with third parties when required by law or court order. We do not share, sell, rent, or otherwise transfer your mobile number, your text-message consent, or the contents of your text messages to any third parties or affiliates for their marketing or promotional purposes — and we do not authorize any of our service providers to do so.
Text Messaging (SMS)
Montegna, Thickstun & Tollestrup sends text messages only to mobile numbers from contacts who have provided express written consent by checking the SMS-consent box on our contact form or in a written engagement letter.
- Purpose. Texts relate to your inquiry, scheduling, case updates, document requests, and similar Firm-business communications. We do not send marketing or promotional texts.
- Frequency. Message frequency varies based on the stage of your matter.
- Cost. Message and data rates may apply depending on your mobile carrier plan. Montegna, Thickstun & Tollestrup does not charge a fee for sending or receiving texts.
- Opt out. You may revoke your consent at any time by replying STOP to any text from the Firm, by emailing info@mttlaw.com, or by sending a written request to the office address below. We will treat any reasonable indication that you no longer wish to receive texts as a revocation.
- Help. Reply HELP to any text from the Firm for assistance, or contact us at the address below.
- No carrier liability. Mobile carriers are not liable for delayed or undelivered messages.
- Not a condition of service. Consent to receive text messages is not required to retain the Firm or as a condition of any legal services.
Cookies and Analytics
This site uses a small number of first-party cookies that are strictly necessary for the site to function — for example, to remember your cookie-preference choice. The Firm does not currently use advertising, behavioral-targeting, third-party tracking, or analytics cookies, and does not load advertising or analytics scripts on this site.
On your first visit, the site shows a cookie-preference banner with three categories: strictly necessary (always on), functional, and analytics. You can choose “Accept all,” “Reject all,” or use “Customize” to set each category individually. Your choice is stored locally in your browser and applies to that browser. You can change your preference at any time using the Cookie preferences link in the footer.
If the Firm later adds functional or analytics cookies, only the categories you have explicitly enabled will be loaded, and this policy will be updated to describe what is collected.
Your California Rights
California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale or sharing of personal information. Montegna, Thickstun & Tollestrup does not sell personal information and does not share personal information for cross-context behavioral advertising. To exercise your rights, contact us at info@mttlaw.com.
Contact
Questions about this policy, including questions about our text- messaging practices, can be directed to Montegna, Thickstun & Tollestrup, 294 Shasta Street, Suite A, Chula Vista, CA 91910, by phone at 619-951-5905, or by email at info@mttlaw.com.